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Welcome to Your Ultimate Marketing Cloud Login Guide!

Updated: Nov 3, 2024


Welcome! If you’re using Marketing Cloud for the first time, this simple guide will help you log in step by step using the Salesforce Authenticator app. Follow these easy instructions to get started safely and quickly.


Marketing Cloud Login Page
Marketing Cloud Login Page


Step 1: Get the Salesforce Authenticator App

First, download the Salesforce Authenticator app on your smartphone. This app helps keep your account safe by giving you codes to log in.

  • For iPhone Users: Download the app from the Apple App Store.

  • For Android Users: Download the app from the Google Play Store.

Tip: Download the app before you start so everything goes smoothly!

Step 2: Go to the Marketing Cloud Login Page

Open your web browser and type in the Marketing Cloud login URL. You can bookmark this page for quick access later:

Helpful Hint: Bookmarking saves time and makes it easier to find the login page next time!

Step 3: Type Your Username

On the login page, type in your username and click Next. Make sure it’s the username your company gave you.

Problem Solving: If you don’t know your username, ask your IT team for help.

Step 4: Type Your Password

Enter your password and click Login. Double-check it to make sure it’s correct.


Step 5: Create a New Password and Security Questions

To keep your account safe, you’ll set a new password and answer security questions. Choose a strong password that’s hard to guess.

Safety Tip: Use a mix of letters, numbers, and symbols for a strong password.

Step 6: Choose Salesforce Authenticator for Verification

To verify your identity, choose Salesforce Authenticator as your login method. It’s quick and safe!


Step 7: Add an Account in Salesforce Authenticator

Open the Salesforce Authenticator app on your phone. Tap Add an Account. You’ll see a special Two-Word Phrase in the app. Type this phrase on the Marketing Cloud login page.

Reminder: Make sure the phrase matches exactly to connect your account.

Step 8: Type the Two-Word Phrase

Type the Two-Word Phrase from the app into the login page and click Connect. This links your app to your Marketing Cloud account.


Step 9: Check the Details in the App

The app will show you details to verify. Make sure everything looks right, then tap Connect in the app.

Quick Check: Double-check that all details match!

Step 10: Approve the Login

Go back to the login screen and approve the request in the app. You’re now logged into Marketing Cloud and ready to start!

Last Tip: You’ll need to approve the login each time to keep your account safe.

Need Help?

If you have any problems or need help:

  • Ask your IT team.

  • Check the Salesforce Help Docs.

  • Contact Salesforce Support.


Stay Updated!

Keep up with new features and tips by following our blog or subscribing to our newsletter. We’re here to make Marketing Cloud easy for you!

Share and Help Others! If this guide helped you, share it with friends or on social media. Let’s help everyone log in easily! 🚀

Enjoy using Marketing Cloud!

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